Wednesday, July 28, 2021
PAYEE! at the Disco
Wednesday, March 24, 2021
Preparing Legally and Medically for Dementia
Note: This post is a part of a series detailing my family's fight with dementia and elder abuse.
Most people know about Do Not Resuscitate orders and similar preparations for care should the worst happen, but they may not include in their plans a long goodbye. As a part of estate and healthcare planning, it is important to prepare for end-of-life scenarios that include dementia. This includes consultation with a lawyer and those that will have power after you become incapacitated so the path during a crisis is clear. It also includes keeping family involved in your health planning and interactions. Options and decisions should also be publicized to your broader family and cleared with the people you plan to rely on for care to reduce their stress and yours. This preparation is an act of love for your family just as much as it helps you protect yourself.
My grandfather appeared to have done everything right. He had an estate lawyer with whom he set up a trust; we knew he had a DNR as he would often talk about not wanting to linger should he become a "vegetable"; he had a talk with my father, brother, and I about how we would all split his assets after he was gone. This preparation assisted him and us when my grandmother passed, and he was able to collect her death benefits and notify pension organizations in fairly short order. But there was a donut hole in his preparation, and none of us saw it until after he started showing signs of dementia. Alongside a provision that covered his passing included a separate line about incapacity that kicked in once he was declared as such by two doctors. All of the provisions for taking over his trust were triggered by this provision. His appointed the successors, my brother and I, could only take over and have the power to manage his assets in his stead if he was so far gone as to be considered incapacitated. And this line, one that seemed straightforward at first glance, turned out to be an incredibly high bar in the middle of a crisis.
Understandably, doctors are loathe to declare someone as incapacitated based on the word of panicked relatives alone. My grandfather was gregarious, if forgetful, and he seemed collected at times of low stress like after a hospital stay. Through a steady five year decline, he appeared lucid enough to sow doubt that anything was actually wrong at all! His dementia made him unable to make and keep regular doctor appointments, so it was impossible to obtain the opinion of a primary care physician capable of a longitudinal assessment of his mental state.
This gradual breakdown of personal interaction also extended to family relationships. His personal choices to bring in strangers to the house had also alienated his family from his day-to-day health. He became combative when we tried to intervene in his healthcare or suggest he was being adversely impacted by the people living with him. He would argue that he was well enough to live independently and that he would rather die than go to a home. Truthfully, his moments of lucidity caused me to wonder if he was fine, he didn't see anything wrong with the people taking advantage of him, and that maybe I had misjudged his character my entire life. I even had the heartbreaking thing that maybe he was just an asshole in disguise this entire time. This all brought out one of the most pernicious symptoms of dementia: it can make victims actively antagonistic to caretakers like doctors and family.
Without two statements of incapacity, we could not administer any part of grandfather's estate even if it was obvious to us that he was no longer capable of doing so. Banks turned us away even while they acknowledged my grandfather was being shadowed by his abusers in and out of the branch. Without the trust paperwork in order, the bankers could barely acknowledge that he was a customer. Repeated hospitalizations for failing to take his medications properly were met with stonewalling by recovery centers when we set about trying to obtain a psychiatric evaluation. The doctors had only seen him for a few weeks, and most were used to judging physical, and not mental, fitness.
To counter this wall of professionalism, we built strong ties to his in-home care nurses that began to visit once or twice a week after a particularly egregious health scare. Luckily, the attending physician at the home health company was also doing rounds at a facility connected with the hospital my grandfather would go to in an emergency. This created a chain of custody for his medical history that eventually lead to him being declared incapacitated. After that piece fell into place, the planning of the trust finally worked to his benefit. And my brother and I were able to manage his healthcare, his finances, and his safety with the full force of the law backing us up.
Preparing early to allow affirmative control of an estate by trustees rather than aging relatives can save time and heartache for both. Those given control can dispute fraudulent transactions, process evictions for abusive house guests, or allow trustees to deal with police while enjoying the legal backing of the estate's property rights if situations escalate. Setting up your aging relative to retirees CEO to become Chairperson of the Family allows a family Board of Directors to take on the burden of management, but it also invests capable individuals with the power to react with their full facilities.
If I have advice, it is to protect your assets within a trust or similar legal framework, but make the bar for taking control in the case of your partial mental incapacity be lower than the one for your total incapacity. My grandfather chose to protect his assets with a trust having multiple co-trustees once either he or my grandmother passed. The trust held all assets and property, and appointing multiple co-trustees meant everyone with a stake in my surviving grandfather’s health and well-being had a say. My brother and I, even while living in different states, had to stay informed and consent to any material changes in assets or income. The same attorney that helped draw up the trust also helped with DNR and Medical Power of Attorney documents that were vital in ensuring my grandfather received care even as he stopped being able to advocate for himself. The one part of the trust that made it difficult for us in the case of dementia was the requirement for an assessment of capacity before co-trustees would assume control. The fact that we could not act on his behalf in terms of his property or financial health, meant he lost almost $100,000 through theft, fraud, and property damage. I am still unsure if estate law has been able to provide a middle ground in this area. Please talk with your estate planner, especially if you have a history of dementia in your family, to find out what your options are in the current legal system for your jurisdiction. Being prepared for dementia can be just as important as prepping for incapacitation from a stroke or an accident.
In the end, everything you do with and for your family will ease the burden of dementia on them. Talk to an estate planning professional about your options, as a family, to prepare for long-term illnesses that may cause diminished capacity. Keep in regular contact with your loved-one's doctors or assist your loved ones in obtaining such care. Discuss options before symptoms start to appear instead of after the difficulties mount. The interaction of legal and medical preparations will protect both your loved one and you should they decline.
Saturday, March 20, 2021
Reducing Oregon Tax Liability for Washington Residents that Work From Home
Friday, May 22, 2020
Pholos - Magos Biologis
Wednesday, May 20, 2020
Yarn Pet Mod - Platform for One Pound Cakes
- Found a home depot pine board in my scrap bin that was 5 3/4" wide. Solid wood is preferable to plywood which can get splintery and snag the yarn. Avoid knots if at all possible.
- Cut length to match width.
- Find the center by marking two lines from corner to corner
- From center, use a protractor to mark 22.5 degree increments to the edge.
- Drill a hole in the center mark. To fit the Yarn Pet spindle, I needed a bit with a width 7/32".
- Using a table saw with miter gauge set to 45 degrees or a miter box, cut your square into an octagon
- Test your new platform on the spindle. My square was about a quarter inch too wide at the widest point, but it had plenty of play between a flat side and the curlicue. I knew trimming it again would allow it to spin freely.
- I trimmed my octagon into a hexadecagon by setting my gauge to 22.5 degrees. (Towards the end of the piece, the side touching your miter gauge will be incredibly small. Keep a firm grip, and beware of kickback!)
- Sand the tarnation out of every surface with 150 up to 220 grit. You can see in the picture above that I rounded every edge and corner. I chose not to finish the wood, but I can always go back and do this between knitting projects.
- I thought the thickness of the platform might be an issue, but it turned out to be perfect for giant cakes. The added thickness prevents the platform from wiggling on the spindle. You can plane down your board to match the included platform circles, but then I might be worried about their integrity. As is, the yarn comes off cleanly with the center-line of the cake coming just above the curlicue. So smooth...
- When putting the largest cakes on the pet, use the rubber stoppers for spindle-wound skeins to keep the cake centered on the spindle. This will prevent wobbling due to a loosening center as it is pulled from side to side.
- If you have a circle of the appropriate width and thickness already, all you need to do is find the center and drill it. Couldn't be simpler.
Sunday, May 5, 2019
Splined Miter Jig and the Resulting Picture Frames
Sunday, March 24, 2019
The Aviary: Huckleberry
One of the cocktails hailing from The Office, a speakeasy basement bar underneath The Aviary, this seemed simple to assemble with only one bit of complicated machinery: a sous vide. Also, the presentation alone was intoxicating: a frothy head atop a mauve concoction? Sign me up!
I was able to obtain a chinois at a Goodwill. The strainer and pestle separates juice from pulp and seeds. However, the main ingredient is a clove tincture (fancy word for Everclear infused with clove). This required a sous vide as written. As long as I've heard about them, I have never pulled the trigger on this low temperature wonder-machine (I don't have an instant pot either). I figured it was time to lay that to rest.
There are plenty of DIY sous vide videos on the internet. I settled on one that recommended a rice cooker combined with an industrial 110V AC temperature controller instead of a brewer's setup. The most important part of this setup is the type of heated pot you use. I couldn't use my crock pot, for example, because it had a digital control. Every time the power cut off and then back on, it would not return to heating the pot. My manual-switch rice cooker worked like a charm, however. Then, for $20 in parts from the hardware store and $20 for the temperature controller on Amazon, I had a safe contraption through which to control my rice cooker and keep a pot of water within 2 degrees of a specific temperature for any length of time (perhaps "safe" is relative; use wire nuts and an electrical box when playing with mains, kids; the picture below shows iteration one with no cover).
The rest of the recipe was fairly simple. Huckleberries don't come into season until August, so we went with blackberries from Mexico. The syrup came together easy with a few gradually finer strainings. 6oz made 166g of juice. Amaro Averna from Total Wine, Bombay Gin on sale, and Angostura bitters I already had on hand completed the boozy bits. A quick trip through a shaker came out with a pink foamy pour that gradually separated into mauve and foam. The bitters and pepper hit our nose, and the herbal hit of the drink completes it. It's just sweet enough with off-season blackberries to be pleasant without being overpowering. As we drank, we noticed the colors change and aromas deepen. Very fun and dynamic drink.
A second round (can't waste syrup, after all) made with vodka toned down the herbal nature. This will probably be the version I make for myself unless the guests are already gin drinkers. Too close to 'too much' pine. A friend suggested ditching the clove and replacing it by painting the glass with Chartreuse. Either way, this seems to be a reliable cocktail to just have on hand. Freezing berry syrup during their season in 2oz portions and the huge amount of clove tincture I have left over means it will be quick to assemble with a fun story to tell while we shake it up.
Friday, July 27, 2018
Testing Encryption - 3 years of Dan Boneh's Online Cryptography Course
- Test the same plaintext multiple times. Does it need to be different each time? How much of the MAC is different each time? It might help to explore the data your hashing function spits out as it can tell you how your hash function does what it does.
- Replay it. How can a user abuse identical MAC'd data if they replay it at a later date? For a different user? Can you add items to the plaintext that will allow you to validate not only the data but the source or timeframe as well?
- Ensure your hashes are detecting changes. Is your MAC rejected if you change the data at various places within the message?
- Rotate the key. Do you need a hash to survive a key change? Usually you can just regenerate the data and re-MAC it, so figure out if you really need to use MACs over long lifetimes. They're easy to compute.
- Generate a bunch at once. Is performance an issue with the service? Most hashes are built for speed, but is yours?
Time and again, the past three years have taught me that cryptography must be easy for it to be used widely. I've stayed with Signal for text messaging because it just works. I can invite friends and not be embarrassed at its user interface. It doesn't tick all the boxes (anonymity is an issue being a centralized solution), but it has enough features to be useful and few shortcomings. This is the key to widespread adoption of encryption for securing communications. Since Snowden revealed the extent of the NSA's data collection capability, sites everywhere have switched on HTTPS through Let's Encrypt. Learning more about each implementation of SSH and TLS in the course was both informative and daunting. I was anxious to get HTTPS enabled without rehosting the site on my own. Early 2018, Blogger added the ability to do just that through Let's Encrypt. It requires zero configuration once I toggle it on. I can't sing its praises enough. The content of this blog isn't exactly revolutionary, but this little move toward a private and authentic web helps us all.
Dan Boneh's Cryptography course continues to inform my testing. The core lesson still applies: "Never roll your own cryptography." And the second is how fragile these constructs are. Randomness is only random enough given the time constraints. Secure is only secure enough for this defined application. Every proof in the course is only as good as our understanding of the math, and every implementation is vulnerable at the hardware, software, and user layers. In spite of this, it continues to work because we test it and prove it hasn't broken yet. I'm looking forward to another three years of picking it apart.
Tuesday, June 12, 2018
Quotes from Dan Kaminsky's Keynote at DEF CON China
Above is Dan Kaminsky's keynote at the inaugural DEF CON China. It was nominally about Spectre and Meltdown, and I thought it was immediately applicable to testing at all levels. Here are some moments that jumped out at me:
On Context:
On Faulty Assumptions:
On Heuristics
On Bug Advocacy
On Automation
On Testing in the SDLC
Ctd. "Testing shouldn't be split off, but it kinda has to have been because people, when they write code, tend to see that code for what it's supposed to be. And as a tester, you're trying to see it for what it really is. These are two different things." 39:05
"[D]evelopers, who already have a problem psychologically of only seeing what their code is supposed do, are also isolated from all the software that would tell them [otherwise]. Anything that's too testy goes to the test people." 39:30
"[Re: PyAnnotate by @Dropbox] 'This is the thing you don't do. Only the developer is allowed to touch the code.' That is an unnecessary constraint." 43:25
"If I'm using an open source platform, why can't I see the source every time something crashes? ...show me the source code that's crashing...It's lovely." 47:20
"We should not be separating Development and Testing... Computers are capable of magic, and we're just trying to make them our magic..." 59:35
Misc
"Branch Prediction: because we didn't have the words Machine Learning yet. Prediction and learning, of course they're linked. Kind of obvious in retrospect." 27:55"You can have a talent bar for users (N.B.: sliding scale of computer capability) or you can make it really easy to fix stuff." 55:10 #HelpDesk
Saturday, June 2, 2018
Fixing Ford AC Head Controller Vacuum Problem
The AC on my land yacht (2009 Mercury Grand Marquis) has been in the fritz for a while. Last winter, it gradually stopped switching from max AC/recirculate (a necessary in Vegas), then got stuck on norm AC until it rested on Defrost/Floor. I was able to fix it with some basic troubleshooting, YouTube sleuthing, and two bucks in o-rings.
This shaky yet informative video by Ian Smith helped me diagnose it as a problem with vacuum only. The AC itself was fine. It blows cool air all day long. It just did so at the windshield. It couldn't be the blend-door actuator.
The same video showed me how to diagnose the vacuum problems. The black hose providing vacuum from the engine seemed fine: I was getting 20 inches of vacuum with the car turned on when I hooked up a bleed pump with a gauge (mine came from Harbor Freight, shown in the video). To test the actuators, all I had to do was hook a 'jumper' pipe from black to the other pipes. Each one seemed to hold air, and the actuators sprang to life once again. For the first time in a year, I had cold air blowing from the vents. The problem couldn't be in the lines. I pulled the controller head for a closer look.
The head itself is a bunch of electronics, a control panel, and one removable plate with four solenoids. The vacuum hoses come into this through a manifold, and the head controls trigger the solenoids to route vacuum from the black hose to the others. This triggers different actuators under the dash. Something was amiss in the manifold.
I returned to YouTube looking for rebuild instructions. I found this extremely helpful video from a Chicago mechanic. The solenoids contain an o-ring that dries out, wears out, and loses the ability to hold vacuum. I obtained close to the recommended o-rings from Lowes (#36, 5/16 OD, 3/16 ID, 1/16 thickness) as I was not willing to wait for Amazon. A little Oatey silicone lubricant made the tight squeeze work a little better. I found I had to seat the solenoid heads at least once before total reassembly. It was too difficult to do so at the end and fight with the other small parts at the same time. 45 minutes later, I had full control of my AC restored.
I can't believe it was this simple to fix the controller. I think I was intimidated by the AC (having spent $1500 last year to have the dealer redo the whole system from seals to refrigerant). I didn't want to break anything. A few targeted troubleshooting steps helped assuage any fears of irreparable harm, and now I have a comfortable cabin once again.
Tuesday, April 3, 2018
Urns
I was the responsible party for my father's estate as his wife does not speak English very well. As such, it fell to me to arrange the funeral, notify friends, and start to organize his affairs. I kept it together. The arrangements were made, the bills were covered, and all in a few days. I kept it together, that is, until I tried to return to work. I got ready. I even got in my car to go. But I could not. Instead, I went into the shop and executed a simple design for holding a portion of his ashes.
The material is Indian Rosewood (the same that I used for the magnetic bottle openers). The strong grain made mitered corners a natural choice. I even had enough contiguous grain to try to book-end most sides. I didn't have a keyed or splined miter jig (which could have strengthened the corners), but I figured the lid and bottom would provide a good brace against failure.
The second half took a few more months to pull off. Uncertainty about the accuracy of the cuts lead me to put the project on hold. Should I delay and try to true then with a shooting board? My girlfriend gave me the most wonderful advice once: when you find yourself rushing a project, put it down and come back later. The parts to three urns marinated on the bench and in my mind for a few months.
I finished the bottom with plywood. If I had to pick a spot where I'm uncertain about my choices, it's here. Glue is strong, but how will the baltic birch bottom hold up over time? I'm thinking of throwing in some brads there just in case. The bottom served as a canvas whereon I could memorialize my father. I was able to burn the message "Invictus Maneo", the Armstrong Clan (and our ancestral) family motto. Loosely translated, it means, "I remain unconquered."
This entire project was an object lesson in how I'm still learning some of the most basic techniques in woodworking. I need a way to clean up miters that start on the saw. A shooting board or similar has been recommended. Fine adjustments on my existing miter sled might also work. Though it didn't seem too bad once finished, the tearout for certain cuts makes me think I have a dull blade. I'll have to investigate, tune, and try again.
I think I've worked through a phobia of complex geometry. Something my father always talked about is how to hide your mistakes in woodworking. Bookends, miters, and a fitted lid left precious room for that, but I found a few tricks along the way such as meticulous test fitting, blue tape as clamps for difficult pieces, and patience above all. Regardless, I'm looking forward to the next boxes I build. I hope those have a markedly different emotional footprint.
OFBC 2.0
- Battery: 850mAh Lipo
- Switches: Hinge Lever Micro Limit Switch
- Mosfet: N-Channel 60V 30A
- Transistor: NPN Transistor
- Resistors: 100K and 3.5 Ohm Resistors
- Slide Switches (ensure pitch matches the PCB)
- LED: Cool White, Aluminum Backing
Next, we redesigned the case. Instead of a three piece design requiring glue to assemble, the two pieces would be a base and a lid with a logo. Everything could be screwed into designed posts and covered with the lid. It was a snap. Production was easier with Shapeways. However, this lead to had longer lead times that prevented us from delivering to the barbecue. The prototyping went well and matched the designs, but the mass printings were so delayed that they didn't arrive in time for the barbecue even with expedited shipping. The resin product looked much better than the filament-printed 1.0 model. The cost at 20 bucks or so each was not prohibitive, but it certainly wasn't mass-market ready.
Design Pics
Updated Lid Design for Toxic BBQ 2018
Friday, March 30, 2018
Inquisitor Eisenhorn
Recently finished painting the Inquisitor Eisenhorn 30th Anniversary figure. As he was one of my father's favorite characters from Dan Abnett's 40k works, he will lead the reliquary squad to guard his urn in my display case! Most of the techniques are standard, but I learned two things.
The first is that faces are really difficult without the right colors. I couldn't get the blending right with the washes and pots I had. The end result was muddy and pale. I touched it up after some research, and he looks better as a result. The hooded eyes ensure that the genetic anomaly called Private Dickard Syndrome doesn't affect Eisenhorn too. A little grey dry brushing on his chin gave him the 5 o'clock shadow and a little depth to match his hair.
The second bit of learning was around highlighting armor. Because he has so little, I didn't get sick of it and give up. The teal shoulder pads were a dream. They are a very simple highlight that allowed me to build up a rich color. The sharp white highlight was carefully applied, and it makes it look shiny without having to apply a lustrous enamel. I like it so much that the rest of the reliquary squad will have this color on their Tempestus breastplates.
Overall, I like one shot characters like this to learn new techniques. And this figure has enough detail to try many more. I particularly enjoyed the base with its cracked emblem and shiny brass.
Monday, October 26, 2015
Testing uTest: or How I Learned to Stop Worrying and Love the Gig Economy
Participation in this project taught me that coordination is hard, education of low-skill workers is even harder, and successful coordinated nation-wide launches like this are next to impossible. This mirrored my experience with other companies. There are always bits and pieces of projects that do not make their way down the chain to the workers that are face-to-face with customers, so having a boots-on-the-ground perspective is vital.
Note: edited to be a little more coy about who I was testing for and what I was testing.
Tuesday, September 1, 2015
Failing Faster, Succeeding...Soon?
- Have an Idea: Gather info directly from customers. Implement now or Punt for later
- Once implemented, get a Minimum Viable Product to a Website, county fair, etc. Fulfillment can be slow at first. Persevere and refine or Punt
- Once it is selling, enter a Customer Validation Loop and handle their concerns first. New ideas? Start at top.
- Once major customer concerns are addressed, enter a Product Design Loop: Change design or manufacturing as needed.
Another formulation of this is the 2-2-2-2-2 method. When you are trying to determine if an idea is feasible, first spend 2 minutes getting it down on paper. If it still captures your interest, spend 2 hours fleshing it out. As it grows, time box your commitment to the project. See it through or bin it. By the time you're spending 2 weeks or months on an idea, it should be clear whether it can bear fruit or not. I cannot find an online version of this idea. If you can place it, let me know in the comments.
While this applies to product development, it can also apply to hobbies, chores and other activities. Have an idea for homemade Christmas presents? Try it out on a small batch before you become consumed with a monster of a project with no practical timeline for delivery. Have a request from a friend to help you with a project? Spend a few minutes talking logistics. If you get down to a trip to the hardware store, make sure you can finish that phase with results in an afternoon. Re-evaluate before committing to future efforts: is the benefit still worth your collective time?
Monday, August 17, 2015
Magnetic Bottle Openers
Wednesday, February 11, 2015
Bike Rentals, An Adventure
The post provided me with a list of expectations, and we quickly moved to Private Messages to hash out the details. The end result was $20 per day for a bike, helmet and tools needed to keep you going.
I quickly found out I wasn't as prepared to rent as I had presumed. For the bike, I had a $150 Wal-Mart special with a good amount of wear, baskets on the pedals, and some upgrades like a headlight. The back tire on the bike was completely shot, so any money from this venture was going to go right back into it. I didn't have patches, a portable pump, and my bike tool was nowhere to be found. A trip to JT's and I was set.
The renter was staying at the Green Valley Ranch, a local hotel/resort, and their bell desk was endlessly accommodating. I dropped it off with a note for the person staying in the hotel. I communicated the tag ID to the renter, and I was off. I even did it on the way to work, so it was relatively painless.
Until I got the phone call.
As a software tester, you would think I would learn to test my own stuff before I deploy. Unfortunately, I forgot this portion and ended up handing over a bike with a disabled chain. I got the phone call in the morning after the renter's arrival, and I was frantic and embarrassed. U rushed over on an early lunch, fixed the mangled chain, gave it a spin around the parking lot, and kicked the tires for good measure. Again, the bell staff was extremely accommodating, and it was stowed securely in time for lunch. The rest of the experience was relatively painless. I picked it up after the renter had flown. I paid the bell desk a tip on pick-up. All the kit was there and intact.
Could I streamline and improve this service? Here are some ideas:
- The sign-up process could be accomplished online.
- Several waivers should be added to make sure the lawyers don't come calling after our first injury.
- Accident insurance and similar services could be added on as well. Neither renter nor owner wants to be caught unawares.
- A service level could also be established: will work on delivery (oops), service calls available within X hours, deposits or charges for repairs, and so forth.
- Instructions for the bell desk, advertisements, and similar services could also be bolted on. Making it easy for the staff engenders trust and is good advertising.
- The kit was mostly good, but delivery could have been more glamorous (kit bag attached to bike instead of in a plastic grocery sack).
- I would make people bring their own helmets or have them available for purchase. Helmets are very hard to gauge if they have gone bad. Why risk the lawsuit if an injury does occur.
So, was it worth it? That is a definite no. Could I make it worthwhile? Maybe.
The cost to take the bike, if everything went smoothly, would be gas and time for delivery, Spread over enough hotels, this could be accomplished relatively easily once the service hit critical mass. The repair was a huge hit to profitability (driving there and back on lunch), but careful testing and integration with deliveries/pickups would also make it something that could be priced in with some research. Theft could be mitigated by insurance, but it would need to be managed carefully and included in the cost. Finally, payment was through PayPal which took a sizable cut. Cash might be better, but since the ideal rental involves never meeting your customer, it is impractical. Credit would slice the charges in half.
An attractive alternative is to offer rental services to the hotels/resorts themselves and only deal with them. It would be a simple way to attract business, and they could take advantage of existing infrastructure for payments, renting, waivers, etc. With enough coverage, it might just make a profit.
Monday, December 8, 2014
Clark County, Nevada Elder Abuse Resources
Before going nuclear on someone new in your relative's life, first do the single most important thing: talk to your older relative. Often, misunderstandings or matters of privacy can be sorted out without resorting to law enforcement, state assistance or subterfuge. The matter of trust between you and your relative is the single most important factor in maintaining their long-term health and well-being. If you lose their trust, you lose almost all ability to help them.
Local Police Resources
Police seem to only be able to make 'welfare checks' for elderly people that outsiders suspect are being abused. They can only visit the premises when the person is home. The Las Vegas Metropolitan Police Department Operator and Dispatch informed me that there are dedicated Elder Abuse detectives. Unfortunately, they only operate M-F, 7-4. As the crisis was after this time, we couldn't get a welfare check immediately. The numbers for these departments are below:- Metro Operator: 702-455-8697
- Metro Dispatch 702-828-3307
- Elder Abuse Detectives: 702-828-3111 (Hours are 7-4, no voice mail)
State Resources
Though I I have not taken advantage of these resources, there may have been help available through the Aging and Disabilities Services connected through the county. Comparable services may exist locally in your neighborhood. Perhaps there are some interventions that would be helpful going forward?- http://www.shouselaw.com/nevada/elderabuse.html
- http://www.health.nv.gov/HCQC/SB129ElderAbuseTrainingforWebsites.pdf
- In Nevada, crimes committed against elderly command double the sentence.
Social Engineering
When trying to find out more about people that have entered a loved one's life unexpectedly, unexpected phone calls from unknown people are a great source of more information. Generally, act as if the person is at home but not available. The person on the other end of the line may divulge information that gives you clues about the intruder. Effective phrases are below:- "Yeah, he's here but he's busy. He asks what you need."
- "Hold on, let me get her...She's here but can't pick up right now."
- "Who is this again? I didn't get that down last time."
- "His phone is dead. What number can he reach you at?"
- "What was it again that you're meeting for?"
If you must get the police involved, minimize the impact on your relative. See if they will come around when you try to have a person escorted off the property. Ensure your relative is not involved in any illegal activity before involving the police, and, most importantly, get the consent of your relative before escalating. You must maintain their trust, and asymmetric reactions to otherwise benign or diffusable situations can ruin that bond and expose a vulnerable relative to harm from both the intruder and the police.
Monday, September 29, 2014
Test Early, Test Often
At the start of a sprint, we leave Sprint Planning with the requirements. The next interaction with developers is when we review their Developer Design Overview document that spells out the development approach and helps QA scope their testing effort. This developer had chosen to put an error message into a file usually reserved for configuration. QA saw the DDO and raised concerns immediately. Why was a message being added to this file when they were usually reserved for the language DB? With this one question, before QA saw the code, we changed the trajectory of development. The fix was in before we got our first build, and the story closed with the Sprint instead of carrying over with the do-over.
An even earlier example came when we looked to implement secure communications between two servers. While I couldn't code my own implementation, I was able to provide recommendations at design-time by staying educated and confirming my understanding with developers who had dealt with crypto. By starting early, we were on surer footing when troubleshooting and confirming the implementation was sound.
As the examples above illustrate, QA often saves time for developers by defending standards and consistent implementation early in the cycle, but that is not the only savings that comes from shifting left. Often, test environment issues can also be aided by an early understanding of requirements. In one case, as story had carried over from a previous sprint which meant we were already behind. The roadblock was a production issue pulling the developer away from the story. Instead of sitting on our laurels, QA worked with the configuration manager to make sure our test environments were ship shape before the code was completed. When the developer's changes passed build verification, we were off and running almost instantly. Not only did our preparation help us get to the work of testing faster, but it also helped us close more stories as environments were made ready before they could become an obstacle. Not only was I able to test early, but it lead to me testing more and in greater depth.
Most modern test engineers have their own war stories from early testing. For every story where requirements changed and early notes became meaningless, there are ten stories where early questions lead to greater clarity, fewer bugs, and more time for digging in. I consider projects that foster this early access for QA to be among the most fruitful and least volatile.